top of page



THE  ELEMENT 24, guarantees the applicability and fulfillment of all the rights of the holder of personal data provided for in the General Data Protection Regulation and national legislation in force.



For what purposes are the User's personal data collected?

The data collected in the website forms are intended exclusively for processing information and contact requests from Customers/Users, including data such as name, address, telephone number and email address and will not be used for any other processing. This information is not, under any circumstances, provided to third parties, it is solely intended to serve you better. This will be used exclusively in the follow-up of negotiations/contacts made with you.

Who has access to the User's personal data and who is responsible for data processing

ELEMENT 24 does not disclose to third parties any personal data of its Customers and Users, without their consent, except when required by law, and it is our responsibility to process the user's personal data.

If the holder of the personal data needs to get in touch with the person responsible for data processing, this can be done through:

1) through the Client Area

2) by sending an email to

Where are User data stored?

The data of our customers and users are automatically saved on a secure server located in Portugal,  being stored in specific databases created for this purpose.  These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws. If you wish to be removed from our database, you can exercise this right by contacting us through the various means available on the website.

How long do we keep your personal data?

The period of time for which personal data is stored and maintained varies according to the purpose for which the information is processed. Safeguarding legal requirements, data will be stored and preserved only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.

What are the Customer's/User's rights?

As holders of personal data, Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except when the data is essential for the provision of services and compliance with legal obligations ), the right to object to their use for commercial purposes and the withdrawal of consent, and the right to data portability.

How can you access, rectify, update, limit, delete, oppose the processing of your personal data, or remove consent?

Without prejudice to the provisions of the RGPD, the holder of personal data may do so:

directly on the customer page (my account) or upon written request  to the email

bottom of page